Improved Mobile Experience on Desktop App

We have made a few small improvements around people using the Desktop app on their mobile device, most screen should now go down nicely to 1024px and it will not go any smaller than that, where as before the header would scale and things would often times be in a messy unorganized state.

Talk Time and Time to First Call filters

On the People screen, the filters for Talk Time and Time to First Call now filters by minutes rather than seconds.

Also, the Time to First Call column was originally 'First Call Time' which was confused with the length of the first call, rather than how long it took for a first call to be made to the lead.

Screen Shot 2019-06-26 at 4.32.41 PM.png

Email Parsing Updates

We've released three improvements to our email parsing system

  • We now support Agent Locator's new registration email format, these emails will have their source set according to what it is in the email, and can trigger action plans
  • Fixed an issue with a Zillow Rentals 'forwarded lead' variant
  • Fixed an issue with iHomeFinder leads not parsing due to a changed from address

Disabled automated phone validation for international numbers

Our automated phone validation was often incorrectly marking valid international numbers as bad. Until we have can provide a more robust solution for international phone validation, we have disabled it for phone numbers detected as being international.

Customers based outside of North America will continue to have automated phone validation disabled.

User Avatars!

We know being able to upload a photo of your self isn't the most exciting feature, but it is fun! Give it a try, head on over to your Settings page and look for the 'Portrait'!

Screen Shot 2019-06-25 at 8.59.56 AM.png

Screen Shot 2019-06-25 at 9.00.21 AM.png

Email Parsing Updates

We've released two improvements to our email parsing system

  1. Fix support for Zillow Premier Agent '... forwarded you this contact' emails

  2. Better support phone fields from Real Estate Webmasters forms

Android v2.7 – Inbox enhancements & more

Inbox Enhancements

  • Infinite scroll – You can now scroll through all of your older inbox items (missed calls & voicemail support coming soon). Previously this was capped at 20 items.
  • Archive items – You can now quickly archive items by swiping left or right on them.
  • More efficient data usage when refreshing the inbox in the background.
  • Fixed flickering issue on the inbox


  • Fixed a bug that could cause task dates be saved with the wrong time zone.
  • Smart lists are now the default tab on the People screen. Previously stages were displayed first.
  • General stability improvements.

Improved UX of Filter Dropdown picker

When selecting including or excluding, the dropdown now has more options depending on your screen availability. Screen Shot 2019-06-13 at 12.24.29 PM.png Screen Shot 2019-06-13 at 12.23.46 PM.png

Merge 2 to 10 Contacts

When the new People screen rolled out, it had a minor bug where you couldn't merge more than 2 contacts. This is now resolved and you can merge 2 to 10 contacts.

A new People screen for all!

A few months ago we released a new People screen for some of our customers, after all the feedback we are happy to open this feature up to everyone! If you'd like to learn more, you can read more about it in our help article.

Screencast 2019-05-20 at 9.51.43 AM.gif Screencast 2019-05-20 at 9.53.44 AM.gif

No published changelogs yet.

Surely Follow Up Boss will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree