New Action Plans

We've added 5 new action plans, 6 new text message templates, and 13 new email templates to every Follow Up Boss account.

We've added campaigns for:

  • Buyer long term nurture
  • Seller - Home Evaluation Requests
  • Facebook Lead Ads
  • Open House Leads
  • Post-Closing Follow Up Plans

You can find these in the Action Plans section of your account as well.

Any / All Tags Filter

In the new People screen, you can now filter contacts by "Any" or "All" of the selected tags!

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Bad Phone/Email Filter

In the new People screen, we added the ability to filter by good or bad phone/emails. Also we have brought in email 'does not contain' filter which was available in the old People screen as well.

When you add the filter, it'll start with a 'good [phone/email]' filter, you can always go to any, but figure most people are wanting good phone's and emails.

Screen Shot 2019-03-20 at 9.40.51 AM.png Screen Shot 2019-03-20 at 9.42.18 AM.png

Dotloop Integration Page Not Loading

We've released a fix for a situation that could cause the dotloop integration page to not load. Customers affected by this can go back to the page and reconnect their dotloop accounts to Follow Up Boss.

Android Help Center

In the latest update (v2.5.0), we've made our collection of help articles available in the Android app. Additionally you can now submit app feedback and request help from the Help Center as well. For information the new way of providing feedback from the app, see this help article.

Additionally, we've removed the "shake to report bug" screen from the app (pictured below), as this caused some confusion and some users thought that this was for adding call notes after a call rather than for reporting a bug.


For reference, see this article on How to Log Calls on Android.

Do not ring desktop app while on a call

If you're using our calling add-on feature, we now suppress calls to our desktop app if you're already on a call. Previously, if you had multiple tabs of Follow Up Boss open and an incoming call came in while you were already on a call we would ring your other tabs.

Android stability improvements

We've released a small update to the Android app (v2.4.3) with some stability improvements for periodic crashes that some users experienced over the past few weeks.

New People Screen Updates

Address is now on two lines, thanks for the feedback!

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Added some more prominent highlighting to the dropdowns. One for arrow navigation and one for cursor hover.

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We will memorize the input values, so if you switch away it'll go back to how you had it.

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Custom Dropdown Fields filter for "with no [field]" is now in the Include section.

Bug Fixes

  • Filter count is now more accurate
  • Include filter would sometimes be dropped when adding an exclude
  • Going back a page to the new table would sometimes show no results
  • If no columns were defined and you adjust the columns, you'd see the default columns be removed. This should now be more fluid.

Social Profile Links

We have updated the link verbiage for social profiles. Instead of 'view profile', we will now show the facebook/twitter handle.

Additionally, we added an option for searching google.

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Android app v2.4.1: Email bug fixes

We've fixed an issue that could cause the app to crash when replying to emails in certain situations. This issue only impacted a small set of users running versions 2.3 and 2.4 of the android app.

No published changelogs yet.

Surely Follow Up Boss will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree