Preserver Person Nav

When your page refreshes for any reason, we will now preserver your person navigation, before this would lose it's state and no longer show the navigation.

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Bugfix: Team leaders viewing team inbox conversations

We just released a fix for an issue where account team leaders would not be able to view inbox conversations with contacts that they were not assigned to or a collaborator on.

See https://help.followupboss.com/hc/en-us/articles/360019966414-Teams for more details on the account team leader role.

You can now search in calls!

The search bar will now also search in call logs and voicemail transcriptions:

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Just click the "calls" tab in the search results drop down to see the matching call logs and voicemails, and click the result to go directly to that person.

Website Activity tab

Now you can see at a glance what home this person is looking for and the last pages they visited on your website:

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Online Now indicator on people screen

On the people screen, there will now be a green dot on the person's avatar if they have been on your website within the last 5 minutes.

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You can get a list of these people by applying an 'Last Visit less than 5 minutes ago' filter.

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iOS v2.9 – Appointments

We're thrilled to bring a long awaited feature to the iOS app – appointments support!

The new Calendar tab lets you:

  • Quickly see all upcoming appointments and tasks in one view
  • Easily scroll through each day of the week to see those appointments and tasks
  • Create and edit appointments and tasks with one tap

Appointments are also viewable from the contact detail screen.

Android v2.8.6

This update improves app stability and addresses a situation where the app could become unresponsive while logging in.

Web: Dashboard Overflow & Add % on Batch Emailing Report

Reporting Batch Emailing

This screen now added percentages and the unique count back in: Screen Shot 2019-10-22 at 9.55.17 AM.png

Dashboard Table

There were some rare cases where the dashboard table was overflowing content. This is now fixed.

Android v2.8.5

This update improves app stability and addresses a situation where the app could become unresponsive while logging in.

iPhone 2.8.5 - Team Inbox

Team inboxes are now available in the iPhone app. With the team inbox your team can collaborate on incoming communication.

Also in this release:

  • Filter the inbox to exclude emails.
  • Quick access to the people search. The search icon is now available from all main screens.
  • When searching for people recently viewed contacts are displayed until a search query is entered.

Detailed instructions here: https://help.followupboss.com/hc/en-us/articles/360016174733