iOS v2.9 – Appointments

We're thrilled to bring a long awaited feature to the iOS app – appointments support!

The new Calendar tab lets you:

  • Quickly see all upcoming appointments and tasks in one view
  • Easily scroll through each day of the week to see those appointments and tasks
  • Create and edit appointments and tasks with one tap

Appointments are also viewable from the contact detail screen.

Android v2.8.6

This update improves app stability and addresses a situation where the app could become unresponsive while logging in.

Web: Dashboard Overflow & Add % on Batch Emailing Report

Reporting Batch Emailing

This screen now added percentages and the unique count back in: Screen Shot 2019-10-22 at 9.55.17 AM.png

Dashboard Table

There were some rare cases where the dashboard table was overflowing content. This is now fixed.

Android v2.8.5

This update improves app stability and addresses a situation where the app could become unresponsive while logging in.

iPhone 2.8.5 - Team Inbox

Team inboxes are now available in the iPhone app. With the team inbox your team can collaborate on incoming communication.

Also in this release:

  • Filter the inbox to exclude emails.
  • Quick access to the people search. The search icon is now available from all main screens.
  • When searching for people recently viewed contacts are displayed until a search query is entered.

Detailed instructions here: https://help.followupboss.com/hc/en-us/articles/360016174733

Android 2.8.4

This release fixes a bug preventing some property inquiries to not display the associated "message" or "description" in the app.

Company Inbox

Our company inbox feature is no longer in beta and released to all accounts who meet the following criteria:

  • Can send text messages (on a grandfathered plan, or anything higher than grow plan)
  • Has more than 1 user on the account

With the company inbox your team can collaborate on incoming communication as well as setup detailed routing rules for handling incoming calls.

Unknown calls and texts will now be visible in the company inbox, whereas previously they were visible in the account owner's inbox. Calls and texts from known contacts will continue to be smart routed to the assigned agent.

iOS 2.8.4

This version fixes an issue where tapping on a First To Claim notification from the phone's lock screen or home screen would sometimes not show the expected dialog for claiming the lead.

Zumper Email Parser

We've released a new email parser to work with a new format from Zumper.com

iOS v2.8.3 – Sound muting and bug fixes

iPhone users can now turn off in-app sounds (such as during texting) by switching the phone to silent mode.

We've also addressed a bug that caused the app to crash for some users after ending a call with the in-app dialer.