Our engineering team has fixed an issue where tags would be deleted from the Tags page, but then mysteriously reappear at a later date. Now, when you delete a tag from the Tags page, it will be permanently deleted as expected.
Keep both your agents and marketing partners accountable, works with the new appointment types and outcomes as well.
You can now see text replies from systems like Ylopo Raiya, Agent Legend, Call Action and more direct in Follow Up Boss Smart Lists.
We've setup a new best practice smart list for you which filters by this column and the newest replies. To copy this list see the guide below.
If you'd like to learn more about marketing text integrations with Follow Up Boss, check out this article.
We've updated the Task & Action Plan behavior for when Leads are released/claimed from a Pond. We are now mimicking the behavior as we do when re-assigning a lead only using the assigned Lead Pond agent in the case of releasing a Lead to the Pond.
No more unanswered text messages! When we see that your text was not delivered because you are texting a possible landline, you will see an orange "Landline" pill next to the text. Try giving that number a call instead.
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