Tag Removal
Our engineering team has fixed an issue where tags would be deleted from the Tags page, but then mysteriously reappear at a later date. Now, when you delete a tag from the Tags page, it will be permanently deleted as expected.
Power-Ups - unleash your Follow Up Boss superpowers!
Power-Ups are optional Follow Up Boss features that allow you to work even smarter - get your Follow Up Boss superpowers now! Things like first-class support for spouses or enforcing Google Sign-in for unmatched security for your Follow Up Boss account. Go and check the Power-Ups now:
Appointments Report Launched 🔥 📈
Keep both your agents and marketing partners accountable, works with the new appointment types and outcomes as well.
Marketing Text Replies
You can now see text replies from systems like Ylopo Raiya, Agent Legend, Call Action and more direct in Follow Up Boss Smart Lists.
We've setup a new best practice smart list for you which filters by this column and the newest replies. To copy this list see the guide below.
If you'd like to learn more about marketing text integrations with Follow Up Boss, check out this article.
New Pond Behavior Changes with Releasing/Claiming Leads
We've updated the Task & Action Plan behavior for when Leads are released/claimed from a Pond. We are now mimicking the behavior as we do when re-assigning a lead only using the assigned Lead Pond agent in the case of releasing a Lead to the Pond.
Releasing Leads to Ponds
- Tasks created via Action Plan w/ Assigned To Agent will be re-assigned to the Pond Lead agent.
- Tasks directly assigned to a selected agent will be kept assigned to them.
- Any running Action Plans will continue to run.
Claiming a Lead from a Pond
- Tasks created via Action Plan w/ Assigned To Agent will be re-assigned to the Agent claiming the Lead.
- Tasks directly assigned to a selected agent will be kept assigned to the original agent.
- Any running Action Plans will continue to run.
Landline detected when texting
No more unanswered text messages! When we see that your text was not delivered because you are texting a possible landline, you will see an orange "Landline" pill next to the text. Try giving that number a call instead.