What's new on Follow Up Boss

Now account owners can edit a custom field's dropdown options and rearrange the options without losing any data.

Previously, if you edited the name of a custom field's dropdown option, then that value would be removed from all of the leads that had it selected. There also wasn't a way to rearrange a dropdown's options. Sometimes these problems worked in tandem to provide customers with major headaches and data loss.

Please note:

• Deleting a dropdown option still deletes the value from all of the leads.
• Custom fields can be managed by account owners only.

To learn more about how custom fields help you organize and track important information, check out the help guide here.