What's new on Follow Up Boss

Follow Up Boss news feed and changelog.

December 02, 2021

Make a stronger connection with video texting πŸŽ₯ πŸ“±

  • Now you can record and send video texts on the fly, from both our iPhone and Android mobile apps.
  • Know when videos get watched. View tracking tells you when someone views your video.
  • Text videos that are as long as you want – virtually no length limits and playback is always HD.
  • Every video text logs automatically in your CRM, so you can see the whole conversation in one central place, alongside every other text, call and email.

Putting your face in front of contacts helps you connect on a deeper level, and leads to better relationships and client loyalty.

β€œ There’s nothing better than video to help get you acquainted with someone … it really solidifies your relationship." Ryan Rodenbeck, broker/owner of Spyglass Realty in Austin, TX.

How our customers are using this:

  • Stay fresh in your past clients’ minds by sending them a personalized β€œchecking in” video text quarterly.
  • Send a quick β€œthank you” video text to people who visit your open houses.
  • After calling a new lead, send an introduction video text. Pro-tip: Our customer Kyle Whissel recommends including a line like this to get more replies: β€œI just wanted to send a video so you could put a face to the name, and know that I’m a real human being.”

Download the latest version of the iPhone app from Apple's App Store here.

Download the latest version of the Android app from the Google Play Store here.

For more details on how video texting works, check out our Follow Up Boss texting help guides:

And for a deep dive on how to use video to convert more leads, check out our real estate video marketing guide.

PLEASE NOTE: We identified an issue with sending video texts in Follow Up Boss to AT&T phone numbers. AT&T is filtering these text messages out as spam (error 30007) and not delivering them to recipients. Approximately 5% of video texts are impacted. We are actively investigating a fix as of December 6, 2021. If you have any questions or notice any issues, please email support@followupboss.com.

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