We made some behind the scenes improvements to how we send notifications for important events, like notifications for new leads and new text replies.
Aside from getting notified more reliably, you won’t notice any immediate changes on the surface just yet. But with this update, we took the first steps in releasing the core of a new system that handles notifications.
The eventual goal is to move all notification events to the new system, which will improve the deliverability of notifications and give you more control over what notifications are delivered (and how).
Stay tuned for more updates around notifications in the future.