Zillow connection call recordings + transcripts now in FUB
Now you can access and review your Zillow connection call recordings and transcripts directly in Follow Up Boss, alongside the summaries you already rely on and the recordings from your other calls. This update means you’ll finally have a complete view of your client calls in one place.
Until now, Zillow connection calls in FUB only included summaries, leaving your call entries and logs incomplete compared to calls made with your FUB phone number. With this update, those gaps are plugged: Recordings, transcripts, and call duration are now included for every Zillow connection call. That means no more switching into the PA app just to review a call, and no more partial records in your call reporting.
For agents, this means easier access to all your call materials without breaking your workflow. For team leads, it means consistent reporting and richer data to support coaching and performance reviews. And for everyone, it means smarter insights, whether you’re digging into transcripts, reviewing recordings, or using AI-powered tools to analyze conversations.
This feature was built directly from customer feedback, and it’s available automatically for all teams with the Zillow two-way integration enabled by the team lead. No setup required, just open up FUB and you’ll see the new data flowing into your call logs.
